To return or exchange:

• You can return / exchange online within 7 days from date of receiving your shipment.
• The item should be in the same condition, not damaged and in their original packaging
• Accessories are not included in the Return & Exchange policy
• If you purchased from Buy One and Get One Free offer, you can only return online.
• If you purchased from Outlet section, you can only return/ exchange it online only.
• In case of receiving a faulty item, we guarantee exchanging it

Online returns process:

• Go to your account at www.kanyaenterprises.in or App and choose “My Orders”
• Click on the “Return” icon at the top of the page
• Fill in the form and click on send
• Your return request will be reviewed and will send you the Airway bell (Return shipment number) through E-mail within 48 hr.
• Should record the Airway bell (return shipment number) in the return order.

The return process may take up to 14 days from shipping date.

Notes:

• The Airway bell will be expired after 7 days from the date of receiving and the return will be rejected & close if the return order does not deliver it to shipping company in the period.
• The return process may take 8 to 14 days from shipping date.
• For exchange we will add the store credit to your A2Z Global Traexim account, and you can complete the process of exchange (except the orders are paid through Tamara service).

Return & exchange shipping cost:

Shipping charges and COD charges will be deducted from exchange or refund..

Exchange and return policy for promotions, discounts, and promo code:

Please review it on kanyaenterprises.in during the period of promotions, discounts, and promo code.